Best Auto Repair, Erie

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INSURANCE QUESTIONS

Working Hours
  • Mon 8:00AM - 5:30PM
    Tue 8:00AM - 5:30PM
  • Wed 8:00AM - 5:30PM
    Thu 8:00AM - 5:30PM
  • Fri 8:00AM - 5:30PM
    Sat Appointment Only
  • Sun Closed

INSURANCE QUESTIONS

Know Your Rights

Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.

Will the insurance company guarantee your work?

We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.

Who pays for repairs?

It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.

Do I have to accept the insurance company's appraisal of damage?

No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.

Do I have the right to a rental car?

If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company.

If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.

Want more information on your rights? To make an appointment, call us at 814-453-2277 or make an appointment online!

What People Say About Us

Erie
  • reviewiconHonest and Trustworthy
    Car & Truck Care, near Erie, PA


    Nice, honest people. It's rare nowadays to find any shop you can trust and this place is one of the few exceptions. Been here several times and costs has always been reasonable.

  • reviewiconHonest and Trustworthy
    Car & Truck Care, near Erie, PA
    , 12/09/2020

    It's always a pleasure to visit Premier Auto. Staff is attentive to the client's needs and will accommodate a busy schedule. Work is done in a timely fashion and pricing is fair. Very clean and organized facility.

Erie
  • reviewiconFriendly and Professional
    Car & Truck Care, near Erie, PA
    , 12/09/2020

    I've been having all my personal and company vehicles serviced here, for over 22 years. They have always been, friendly, professional, knowledgeable and reasonably-priced. There have been many times, where they have gone above and beyond, to help me out. I highly recommend them!

  • reviewiconFriendly and Professional
    Car & Truck Care, near Erie, PA


    Timely and expert work on all my vehicles.

Erie
  • reviewiconFast and Friendly
    Car & Truck Care, near Erie, PA


    Fast and friendly service. Any time you call they get you in as fast as possible.

  • reviewiconFast and Friendly
    Car & Truck Care, near Erie, PA


    Love this place I get my oil changed here and he does everything g I can't do on my vehicle he does the repairs thanks Mark, Steve and Karen

Call us for service: 814-453-2277

  • Car Care Aware