Best Auto Repair, Erie

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CUSTOMER SERVICE

Working Hours
  • Mon 8:00AM - 5:30PM
    Tue 8:00AM - 5:30PM
  • Wed 8:00AM - 5:30PM
    Thu 8:00AM - 5:30PM
  • Fri 8:00AM - 5:30PM
    Sat Appointment Only
  • Sun Closed

CUSTOMER SERVICE

Today's cars, light trucks, and sport-utility vehicles are high-tech marvels with digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past.

But when it comes to repairs, some things stay the same. The following tips should help you along the way:

Do your homework before taking your vehicle in for repairs or service.

  • Read the owner's manual to learn about the vehicle's systems and components.
  • Follow the recommended service schedules.
  • Keep a log of all repairs and service.

When you think about it, you know your car better than anyone else. You drive it every day and know how it feels and sounds when everything is right. So don't ignore its warning signals.

Use all of your senses to inspect your car frequently. Check for:

  • Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
  • Changes in acceleration, engine performance, gas mileage, fluid levels.
  • Worn tires, belts, hoses.
  • Problems in handling, braking, steering, vibrations.
  • Note when the problem occurs.
  • Is it constant or periodic?
  • When the vehicle is cold or after the engine has warmed up?
  • At all speeds? Only under acceleration? During braking? When shifting?
  • When did the problem first start?

Once you are at our location, communicate your findings.

  • Be prepared to describe the symptoms.
  • Carry a written list of the symptoms that you can give us.
  • Resist the temptation to suggest a specific course of repair. Just as you would with your physician, tell us where it hurts and how long it's been that way, but let the technician diagnose and recommend a remedy.

Stay involved. . . Ask questions.

  • Ask as many questions as needed to fully understand your repair. Ask for laymen terms if needed.
  • Don't rush the technician to make an on-the-spot diagnosis. You may ask to be called and apprised of the problem, course of action, and costs before work begins.
  • Before you leave, be sure you understand all shop policies regarding labor rates, guarantees, and acceptable methods of payment.
  • Leave a telephone number where you can be called.

What People Say About Us

Erie
  • reviewiconHonest and Trustworthy
    Car & Truck Care, near Erie, PA


    Nice, honest people. It's rare nowadays to find any shop you can trust and this place is one of the few exceptions. Been here several times and costs has always been reasonable.

  • reviewiconHonest and Trustworthy
    Car & Truck Care, near Erie, PA
    , 12/09/2020

    It's always a pleasure to visit Premier Auto. Staff is attentive to the client's needs and will accommodate a busy schedule. Work is done in a timely fashion and pricing is fair. Very clean and organized facility.

Erie
  • reviewiconFriendly and Professional
    Car & Truck Care, near Erie, PA
    , 12/09/2020

    I've been having all my personal and company vehicles serviced here, for over 22 years. They have always been, friendly, professional, knowledgeable and reasonably-priced. There have been many times, where they have gone above and beyond, to help me out. I highly recommend them!

  • reviewiconFriendly and Professional
    Car & Truck Care, near Erie, PA


    Timely and expert work on all my vehicles.

Erie
  • reviewiconFast and Friendly
    Car & Truck Care, near Erie, PA


    Fast and friendly service. Any time you call they get you in as fast as possible.

  • reviewiconFast and Friendly
    Car & Truck Care, near Erie, PA


    Love this place I get my oil changed here and he does everything g I can't do on my vehicle he does the repairs thanks Mark, Steve and Karen

Call us for service: 814-453-2277

  • Car Care Aware