CODE OF ETHICS
- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
Contact Us Today!
Got questions? We've got answers! Drop us a line, give us a call, or even stop by. Our team is eager to help you with any auto repair needs you have. Let's get you back on the road safely and swiftly!
What Our Customers Are Saying
Nice, honest people. It's rare nowadays to find any shop you can trust and this place is one of the few exceptions. Been here several times and costs has always been reasonable.
Car & Truck Care, near Erie, PA
It's always a pleasure to visit Premier Auto. Staff is attentive to the client's needs and will accommodate a busy schedule. Work is done in a timely fashion and pricing is fair. Very clean and organized facility.
Car & Truck Care, near Erie, PA
I've been having all my personal and company vehicles serviced here, for over 22 years. They have always been, friendly, professional, knowledgeable and reasonably-priced. There have been many times, where they have gone above and beyond, to help me out. I highly recommend them!
Car & Truck Care, near Erie, PA
Timely and expert work on all my vehicles.
Car & Truck Care, near Erie, PA